Reviews

Professional, polite, good communication. Great Service

10/23/2026 Located in Paducah, Ky Great experience! Derek was here when expected & was sure to answer any questions. Absolutely no problems & that is what you hope to hear! Thank you Derek!

They came in a timely manner. The technician seemed to be very knowledgeable. Got the problem corrected quickly. Technician was very mannerlhy . I highly recommend them.

Fast service, reasonable price, excellent work repairing my old AC system.

Technician showed up promptly and was very courteous. Worked the entire time. Did things our other service had not done. So happy with the whole experience!

I always appreciate Mariner for their work and maintenance plan. Thomas is always respectful and does a great job. Thanks.

Great service!!

We have been so pleased with the service from Derrick and Thomas. Both very polite and personable. Made sure we were happy. We will continue to recommend Mariner Mechanical to our family and friends. Thanks again for helping us senior citizens with our new thermostat.

These guys are great! They show up when scheduled, communicate well and keep working on something until it is fixed. Excellent and highly recommend their services.

Their service technician, Derek, was amazing. He was very helpful and knowledgeable and explained how my system operates and what state it was in. I would recommend them to anyone and plan to use them again in the future for my maintenance needs.

They always do a great job. They let you know when they are coming and will be there. They always explain what they did. Derek was great to let me know about everything, very friendly and helpful.

Dealt with this company over a year ago. Fast forward, AC not blowing cool air. Tommy arrived which he took care of me previously. He is professional and knows what he is doing. He tells you what’s wrong, what he needs to fix it and how much it will be. This company should be thankful he works for them. Second time I’m used them and will continue to use them in the future. Also, the female making the appointments is always nice and makes sure you are going to get taken care of

Routine inspection and filter change. Let us know they were on their way and showed up on time. Very good company. I would and have recommended them to friends.

I asked to receive information/pricing about an Internet based controllable heat & A/C wall thermostat adjustable remotely. Plus I was told the company was researching availability of an A/C Evaporation Coil replacement part for my furnace and heard crickets. Follow-up failed. I may have missed communications but seen nothing three weeks later. If I find such communications I will apologize. Dale Wiggins

I’m not an HVAC person, so I can’t speak to all the technical details, but I can tell you these guys stuck with me for an entire year without giving up. My house just would not hold temperature, no matter what, even after a full J-calc and 3D duct render said my existing unit should have been enough. Instead of guessing or brushing it off, they kept coming back, kept testing, kept troubleshooting, and treated it like a real puzzle worth solving instead of just another job. Beyond the problem-solving, they’ve been consistently professional and respectful of my house and my pets every single time they’ve been here. The equipment itself is great quality too, a RUDD three-ton unit with a ten-year warranty. I’m on their service plan too so they come out twice a year to clean the unit and make sure everything’s running right. That kind of patience, honesty, and ongoing care is rare. If you want a company that will actually stick with a problem until it’s genuinely solved and keep taking care of you afterward, call these guys.

Thanks for responding. That actually reminded me of the last interaction I had with your office manager, and that I needed to come back and update my rating based off that.

AC went out... called, came, order part, fixed it. .. guys were nice and did a good job. Thanks Bob

The guys were here on time. We went over the issues I was having and they went to work addressing those. After they finished they cleaned up got my bill ready and went on their way. Good experience

Great service, they were able to fix the issue quickly

Excellent and dependable service

Excellent job done by skilled union craftsman in the most timely manner. Thank you very much!