Reviews

I’m not an HVAC person, so I can’t speak to all the technical details, but I can tell you these guys stuck with me for an entire year without giving up. My house just would not hold temperature, no matter what, even after a full J-calc and 3D duct render said my existing unit should have been enough. Instead of guessing or brushing it off, they kept coming back, kept testing, kept troubleshooting, and treated it like a real puzzle worth solving instead of just another job. Beyond the problem-solving, they’ve been consistently professional and respectful of my house and my pets every single time they’ve been here. The equipment itself is great quality too, a RUDD three-ton unit with a ten-year warranty. I’m on their service plan too so they come out twice a year to clean the unit and make sure everything’s running right. That kind of patience, honesty, and ongoing care is rare. If you want a company that will actually stick with a problem until it’s genuinely solved and keep taking care of you afterward, call these guys.

Thanks for responding. That actually reminded me of the last interaction I had with your office manager, and that I needed to come back and update my rating based off that.

These guys rock! Always helpful with my millions of questions and fast efficient work.

AC went out... called, came, order part, fixed it. .. guys were nice and did a good job. Thanks Bob

The guys were here on time. We went over the issues I was having and they went to work addressing those. After they finished they cleaned up got my bill ready and went on their way. Good experience

Great service, they were able to fix the issue quickly

Excellent and dependable service

Excellent job done by skilled union craftsman in the most timely manner. Thank you very much!

Mariner mechanical does an outstanding job, And his HVAC technicians are second to none. He is the only HVAC technician I will call.

Quick and competent service. Professional and courteous staff!! The best!

I have used Mariner Mechanical HVAC several times and have always been pleased with their service. They're always on time and reasonably priced.

I cannot say 10/10 for Mariner Mechanical HVAC more!!! We had an emergency leak from our HVAC unit into our basement & Mariner Mechanical HVAC was there within 2 hours to not only troubleshoot but totally FIX our problem. The best part? It didn’t cost us an arm & leg! The customer service was also 10/10. We will forever recommend & use Mariner Mechanical HVAC and so should you!

I wont mention the name of the company that sold me my HVAC unit but Tommy, Austin, Derek and Wes ALL helped to fix our AC. With one part failing after another, they didnt hesitate to come out. In most cases, they were headed to my house immediately after I called with yet another issue. Thats how many of them that had to come out and fix my HVAC. All 4 dedicated to making sure it worked for us. Wes even discovered that the original seller deceived us and installed a 4 ton blower in place of a 5 ton. It was a replacement part that the other company installed when the original caught fire in less than 4 weeks of buying it. Cant thank them enough and to Wes, thank you for catching it and replacing it., especially on an extremely hot week like this. I also don't want to leave out Rylee. She is the unseen voice that listened to our frustrations, answered every call with a friendly voice and did everything she could to get us the help we needed. Thank you all!

Very professional, upfront, and courteous. Great communication.

Technician was so polite and friendly. Broke down the charges for me and gave me various estimates on what I needed. Will definitely use them again

we had a HVAC that wouldnt stop running and i called mariner mechanical. they was able to send a tech within a very short time (a day or two) when the tech (Tommy) showed up he discovered the reason our system was not running as it should. we had a leak in the coils in the evap system. Tommy was able to locate the part and we scheldue the repair in a few days later... After the repair is when we started to have problems...which were not the fault of mariner mechanical....the problem was the poor design of the condesation drip pan and because of the poor design the switch that keeps the water from over filling the pan would turn off power to the entire system.... every morning for better part of a week i called their office and within a hour they were at our home...after discovering the problem they made the adjustments and installed a way for the water (condisation) to exit the unit without any problem... my only complaint is that their ad online says they have 24/7 service when they dont. our system went out the first time after the first repair on a saturday...my wife and i tried everything to get a live person on the phone with no sucess. so needless to say we had to buy a coupla window units to get us through til monday when they open.. i was very impressed with the owner Wesley on giving me his personal cell number and was very adament on us calling him if there was anymore issues... i want to give a big shout out to the guys who work for Wesley...theres nodoubt that they probly lost a ton of weight sweatin up in our attic over this repair...everyone of these guys were professional, respectful, and good at their job. the woman who answers the phones (i cant rember her name) was great too... thanks you Sean and Stacey Redinger

Technician was prompt professional and courteous, he fixed my AC and it is working great 👍

Wesley and his team of HVAC technician's are polite, knowledgeable and when ever we are in a pinch they make sure they get to us in a very quick manner to get our HVAC needs taken care of. I highly recommend them for any residential or commercial HVAC needs!

When other's wouldn't take the time of day this crew took the time to schedule and make me feel comfortable. Great office staff. Booked right away and technician came out and got the job done. Would definitely recommend for HVAC maintenance!